Our terms for schools wishing to purchase via an invoice and BACS transfer

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1. Customer type: We only accept this method of purchase for schools, colleges or similar established educational settings. We do not accept this type of order from individual customers or other educational institutions that are not schools. However, individual customers are more than welcome to purchase using our checkout method by paying with a card. 

2. Email address: Your order must come from a recognisable and central school email address (such as a finance or administration email address). We do check the validity of this email address. If your school does not have one of these, please contact us before you complete the order form so we can verify that you are a school (or similar) and not an individual. We do not accept school orders from generic email addresses such as Google or Hotmail.

3. Your details: Please ensure the details provided on the form below are correct. Honeyguide School Leader Support is not liable for resources sent to an incorrect email address that you provide and we will not refund your purchase if this is the case.

4. Your own order reference number / purchase order number: Please include these on the form below and we will ensure they are included on the invoice and any further correspondence sent to you about your order.

5. Processing time: By placing an order in this way, you understand that it takes us a maximum of 3 business days to process your order, send your invoice and for you to receive your digital products. Customers wishing to receive their digital order quicker than this can use the checkout method and pay by a card, where the download links for your order are available immediately after payment is received.

6. Receipt  and download of digital files: The links to your purchase will be sent via email once we have processed your order and sent your invoice. This download link is active for 30 days so we advise customer to save/store their digital products on their own storage systems as soon as they download the file(s).

7. Paying your invoice: Once you’ve sent your order form to us and it is accepted, we will send you an invoice. This will contain our bank and company details as well as the reference you will need to use when payment is made to us. This payment should be made via a BACS transfer.

8. Payment due dates: Payment for an order placed in this manner is due 30 days after we issue your invoice, which will clearly state the payment due date. Further details about this and non-payment can be found in section 4 of our terms of service.

9. New supplier details: If you wish to set us up as a new supplier, we can provide you with our company name, address, email address and banking details. If these details are sufficient, please continue to use the order form below; otherwise please contact us with your new supplier detail requirements before you order so we can confirm whether or not we can supply these details.  Please note that Honeyguide School Leader Support is a business partnership therefore we do not have a company reference number (CRN) nor are we registered for VAT.

10. Refusing your order: We may choose to refuse your order. If this is the case, we will notify you via the email address you provided. A contract will not be entered into and you will not receive any digital goods nor will we request payment from you. 

11. Acknowledgment of terms and conditions: When you complete this order form, you must tick to show that you agree to our  terms of service and privacy policy. This includes that once you download the digital file(s), payment will be sought under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

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If you have any questions, please contact us and we'll be happy to explain: hello@honeyguide-sls.co.uk